Since 1974, CRS has provided competitively priced, complete, and comprehensive collection facilities for credit unions. Our mission is to collect delinquent accounts with care and compassion for each individual.
CRS offers yearly peer networking groups addressing current topics and trends in the collections space.
Our Team The skilled personnel of CRS have 90 collective years of experience in the collections space. Led by Sheila O’Leary, the entire CRS Team is:
• Certified by the American Collectors Association International (ACA)
• Up-to-date with yearly courses on FDCPA and Telephone Techniques
• Tested Yearly on the Fair Credit Reporting Act (FCRA)
“I’ve worked with Sheila at CRS for 29 years. She and her staff are fantastic. I used them as a collection agency, and as a liaison when I have to get a stay lifted on a bankruptcy. Sheila is extremely knowledgeable and helps with the questions I may have. The entire staff is very responsive when I need something. I enjoy the roundtables and getting together with other collectors also.” -Diane Diaz, Numark Credit Union
EMAIL: [email protected]